Contact Online Casino List

Whether you have a question about a casino we have reviewed, spotted something that needs updating, or want to share feedback on how we cover the US online gambling market, this page explains the best way to reach us and what to expect when you do.

How to Contact Us

Email is the most direct route to our team. Every message is read by a real person, and we aim to reply within two working days. Write to us at [email protected].

To help us get back to you faster, a short description of your reason for writing at the top of your message goes a long way. It means we can route your query to the right person straight away rather than passing it around first.

What You Can Write to Us About

We cover a wide range of topics across this site — from welcome bonuses and withdrawal times to licensing, payment methods and responsible gambling tools. The most common reasons readers contact us include:

Content questions — If something in our reviews or guides is unclear, or you want more detail on a particular aspect of how US online casinos work, ask us directly.
Factual corrections — Bonus terms change, casinos update their banking options, and state regulations shift. If you have spotted something that looks out of date or inaccurate, we want to know. Accuracy is central to what we do.
Casino suggestions — We only review and list licensed, regulated operators. If there is a new online casino you think belongs on our radar, let us know and we will look into it.
Responsible gambling concerns — If you or someone close to you is worried about gambling habits, mention it in your message. We will point you towards the appropriate support services, including the National Problem Gambling Helpline (1-800-522-4700) and the National Council on Problem Gambling at ncpgambling.org.
Partnership and editorial enquiries — If you represent an organisation and want to discuss how we work, please introduce yourself clearly and outline what you have in mind. We do not accept payment in exchange for editorial position — our rankings are based on independent assessment.
General feedback — Suggestions for topics to cover, complaints about the site experience, or anything else you feel we should know about are all welcome.

What Happens After You Email

Your message goes to a member of our editorial team — not an automated filter. We do not use bots or template responses as a substitute for a genuine reply. Once we have read your message, we will respond with a direct answer or let you know if we need more information.

Our standard turnaround is two working days. During busier periods it may stretch slightly longer, but we will always follow up. If your query is time-sensitive, saying so in your subject line helps.

A Note on Our Editorial Standards

Online Casino List researches and reviews US-facing online casinos with the aim of helping adults make informed decisions about where to play. We only cover operators that hold valid licences from recognised regulatory bodies, and we verify that sites use HTTPS encryption and certified random number generators before including them.

Our editorial ratings are produced through independent research and are not for sale. Casinos listed on this site may pay a referral commission if a reader signs up, but that commercial relationship has no influence over how we rank or assess them. If you have concerns about a specific review or believe a rating is misleading, please contact us — we take those messages seriously.

We also cover responsible gambling tools across our content, including deposit limits, session timers, self-exclusion programmes such as GamStop equivalents available in regulated US states, and links to state-level support services. If you feel any of this information needs expanding or updating, your input is genuinely useful.

Responsible Gambling — Always Worth Mentioning

Online gambling in the United States is legal only in states where it has been specifically authorised, and players must be physically located within those states to participate. The minimum legal age for casino-style gambling is 21 in most jurisdictions. If you have questions about eligibility, licensing or what protections apply in your state, our main site content covers these in detail — and you are always welcome to ask us directly.

If gambling has stopped being enjoyable, is affecting your finances, or is causing stress for you or people around you, please reach out to a support service before you contact us. The National Problem Gambling Helpline is available 24 hours a day at 1-800-522-4700, and text and chat options are available through ncpgambling.org.

Thank You for Reading

Reader feedback shapes how this site develops. If something we have published has helped you — or if it fell short — we want to hear about it. Drop us a line at [email protected] and we will get back to you.